Payment Policy
Last Updated: [25/10/2025]
Welcome to Aso Signature — your trusted destination for authentic Nigerian fashion crafted by the country’s finest designers. This Payment Policy outlines the terms governing how payments are made, processed, and managed on our platform.
By making a purchase on www.asosignature.com, you agree to the terms below.
1. Accepted Payment Methods
We accept secure payments through our authorized payment partners, including:
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Flutterwave (for local and international card payments)
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PayPal (for select regions)
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Debit & Credit Cards — Visa, Mastercard, Verve, American Express
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Bank Transfers (for local Nigerian customers, where applicable)
All payments are processed securely using encrypted connections. Aso Signature does not store your card details or payment credentials.
2. Currency and Pricing
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All prices on our website are displayed in Naira (₦) by default.
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Customers outside Nigeria may view prices in their local currency (USD, GBP, EUR, CAD, etc.), depending on region.
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Final payment amounts may vary slightly due to exchange rate fluctuations or bank charges applied by your financial institution.
Aso Signature reserves the right to update prices at any time. Pricing adjustments do not affect confirmed orders.
3. Designer Pricing Model
Aso Signature partners with verified Nigerian designers who set their base garment prices. We apply a service margin to cover:
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Quality assurance
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Logistics and packaging
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Platform maintenance
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Marketing and taxes (depending on customer location)
This ensures a transparent, fair model that rewards our designers while supporting global fulfillment.
4. Payment Timing
All payments must be completed in full at the time of placing your order. Orders are only confirmed after successful payment authorization.
Because garments are made-to-order, production will not commence until payment confirmation is received.
5. Payment Confirmation
Once your payment is successful, you will receive:
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A payment confirmation email
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A unique order ID for tracking
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Estimated production and delivery timelines
If you do not receive a confirmation within 24 hours, please contact our Support Team at hello@asosignature.com.
6. Failed or Declined Transactions
If your transaction fails or is declined:
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Verify that your card details and billing address are correct.
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Ensure your card supports international or online payments.
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Contact your bank for authorization or retry with another payment method.
Repeated failed transactions may result in temporary suspension of account access for security reasons.
7. Fraud Prevention & Verification
To protect our customers and designers, Aso Signature employs automated and manual fraud detection checks. We reserve the right to:
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Verify customer identity or billing information
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Delay or cancel orders flagged for potential fraud
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Refund payments if necessary, following internal review
8. Refunds and Chargebacks
Due to the custom-made nature of our garments, refunds are limited to verified cases of:
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Wrong item delivered
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Major defect or damage caused during production
Approved refunds will be processed within 10–15 business days using the original payment method. Unauthorized chargebacks without communication may result in suspension of future orders.
9. Taxes, Duties & International Fees
Customers outside Nigeria are responsible for import duties, customs fees, or VAT applicable in their country. Aso Signature is not liable for these additional charges, which may vary by region.
10. Payment Disputes
If you notice an error or have a payment-related concern, please reach out within 7 business days of the transaction via: hello@asosignature.com.
Our billing team will investigate and resolve the issue promptly.
11. Contact Us
For payment assistance, transaction verifications, or invoice requests, contact us at:
Aso Signature
📧 Email: hello@asosignature.com
📱 Phone: +234 704 901 3953
🌐 Website: www.asosignature.com
Aso Signature — Your Story. Your Style. Our Craft.